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About Us

Currency

All transactions are processed in AUD.

Shipping and Delivery Policy

Products are delivered Australia wide using Australia Post (Registered Post). Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.

In the case that your purchase is an e-voucher, your order will be sent to your nominated email address.

Customer Service Policy

Building Brands is committed to providing exceptional customer service. We endeavour to make sure that all events listed currently have tickets available and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative or a full refund.

Exchange, Returns, and Refunds Policy

All reasonable care will be taken whilst compiling Tixstar.com content, including the approval of advertising content from Vendors provide that TIXSTAR is not liable for any such content. However TIXSTAR does not warrant or represent that it is complete, current or free from typographical error, other errors or omissions. Information, software, products, and services may include inaccuracies.

All prices and product specifications are obtained from Vendors including form stores/retailers and other third parties. TIXSTAR makes all reasonable effort to deliver only accurate information, but cannot be held responsible for information presented by the Vendors including stores, retailers and other third parties. TIXSTAR accepts advertisements in good faith. All such information, software, products and services are provided "as is" without warranty of any kind. TIXSTAR do not warrant or represent that the services, software or products, advertised on the TIXSTAR Site will be suitable for any purpose, or that an advertiser or Vendor has any particular skills, knowledge, qualifications or is legally entitled to carry on a particular business.

As a Buyer it is your responsibility to verify any information on TIXSTAR.com and to investigate for yourself the condition, quality and suitability of any goods or services advertised on the Site. TIXSTAR hereby disclaims all warranties and conditions with regard to any information, software, products, and services, including but not limiting to: Warranties and conditions of merchantability; Fitness for a particular purpose; and Title and non-infringement of intellectual property rights.

What else does TIXSTAR do?

Corporate Experiences - TIXSTAR can source the right experiences for the right budget with over 100 authorised providers across the country. From standard hospitality packages, inner sanctum experiences to curated experiences for different customers, TIXSTAR can do it all. Contact our Corporate Team on (03) 9257 3255 or email info@tixstar.com and let us do the work for your next event.

Sales Incentives / Customer Promotions - TIXSTAR can curate special incentives from our range of providers and negotiate the best experiences at the best price. If you are running promotions for distributors, retailers, suppliers, key customers or consumers we can do all the work for you to simply select the best incentive and experience.

Special Occasions - TIXSTAR provides curated packages across sport + entertainment events which include dining, ticketing and additional services including transfers and more. If you can't find what you want on TIXSTAR, contact our team on (03) 9257 3255 or email info@tixstar.com and let us do the work!

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .