About Us

About Us

July 14, 2017
About Us

Our Story

TIXSTAR arrived in March 2016 to provide a dedicated online destination for premium sports & entertainment experiences, basically anything more than just a ticket.

Many customers have traditionally found the experience of searching, comparing, finding and buying to be very time consuming and difficult. Searching multiple websites, finding packages, checking availability, making phone calls, receiving/sending emails, completing booking forms, scanning and emailing..... it was never-ending! There had to be a better way... The answer was a platform that brought all authorised providers together to make it easy for you as the customer to search, find and book.

The solution was found over a beer at a South Melbourne pub with Bike Exchange founders Jason Wyatt and Sam Salter from Marketplacer. We all have a passion for events and experiences and want to make these experiences more easily accessible for everyone. TIXSTAR was created (after a number of beers!)  and was officially esablished as part of the Marketplacer - which began with the award-winning BikeExchange (Telstra Business of the Year Winner) and has evolved into a further 14 marketplaces across 9 countries globally.

The group currently operates BikeExchange, TiniTrader, House of Home, Cycling Tips, Outdoria, GoSee Australia, Lenzo, Textyled and TIXSTAR.

Backed by the Marketplacer Board which includes Gerry Ryan (Jayco), David Paradice and Peter Bartels amongst others, TIXSTAR is set to re-define the way we access the best experiences at live events for any occasion. 

Live sport & entertainment is part of our DNA, and we make it easy to book your next experience when you are wanting more than a ticket. Having worked in the industry for over 15 years, we have come across some of the most amazing experiences that a lot of customers are not aware of. We felt compelled to help you make your next live event experience as memorable as possible - TIXSTAR opens the door for you to access these experiences and book directly with hundreds of authorised providers.

TIXSTAR was created to help you easily find and book the best experiences in sport & entertainment while unlocking the most amazing experiences.


What is TIXSTAR?

TIXSTAR is the destination for premium sports and entertainment experiences. It is the place to go if you want more than just a ticket. We enable access to hundreds of experiences across major events, sporting teams, live entertainment, local and international travel packages, gift vouchers and more.

We created TIXSTAR to make it easy for you to find experiences beyond just a ticket to an event. We give you access to amazing experiences that are accessible and available for both corporate customers and individuals looking for an experience like no other.

For the business or brand looking to entertain valued clients, reward your staff or offer sales incentives, TIXSTAR makes it easy to help you access the best experiences for every purpose. If you are looking for that special gift that shows your loved ones how much they mean to you, be it for Valentine's Day, Mother's Day, Father's Day or Christmas, book an experience with TIXSTAR that will be remembered.


What can you find on TIXSTAR?

You will find the best range of experiences available at major local and international sporting events, concerts, theatre shows and family entertainment, through to creatively curated unique experiences and gift vouchers. These packages can include premium seating and tickets, dining packages, corporate boxes, private suites, meet and greets, exclusive access, behind the scenes tours and many more exciting opportunities.

We are dedicated to providing you the very best service and range of experiences so that you can have moments that are remembered for a lifetime.


Meet the Team

The TIXSTAR team are a passionate group of individuals across the industry, committed to providing you with the best experiences in one place and tailored solutions for any occasion. 


Jordan Leask |Co-Founder + CEO

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Jordan leads TIXSTAR and has been a successful sports + entertainment professional over the past 15 years. Having worked in a variety of commercial sales roles including Etihad Stadium and Essendon Football Club, Jordan deeply understands the industry and some of the experiences accessible for customers. Jordan loves sport + entertainment including live music acts and his Bombers in the AFL.


Clint Hillas |Co-Founder + Head of Sales

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Clint is renowned for delivering high quality events and has worked in the industry for over 15 years. Having run his own events businesses including Building Brands and the Melbourne Network, Clint understands what the corporate and business consumer wants in today's environment. Clint is a father of two, a passionate cricket follower and supports the Sydney Swans.


Jason Wyatt |Director + Managing Director, Marketplacer

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Jason, along with best friend Sam Salter, started Bike Exchange back in 2007. The success of BikeExchange resulted in expansion into other industries and the creation of Marketplacer, which now operates 9+ marketplaces in 14 countries. Jason is a passionate Western Bulldogs supporter.


Sam Salter |Director + Global CEO, Bike Exchange

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Sam, along with best friend Jason Wyatt, started Bike Exchange back in 2007. The success of BikeExchange resulted in expansion into other industries and the creation of Marketplacer. Sam loves to get out on the bike regularly and loves his Western Bulldogs. 

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Simon Garlick |Director + General Manager, Bastion EBA

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Simon Garlick played over 180 games of AFL with the Western Bulldogs and Sydney Swans. After his successful AFL career, Simon was at the helm of the Western Bulldogs for 4 years as CEO before his current role as General Manager of Bastion EBA. Simon is a Director of TIXSTAR and brings strategic and operational expertise to the business. Simon is a father of two, passionate sportsperson and follows the Western Bulldogs.


Jeremy Francis |COO, Marketplacer

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Jeremy is the Chief Operating Officer of Marketplacer, one of the world’s leading global software platforms, owning and operating over 14 online marketplaces across 9 different countries. In addition, Jeremy also founded 3SIXTY1 within the Marketplacer group. 3SIXTY1's purpose is to help businesses harness the power of internal and external data to form meaningful and actionable insights, interpreting these insights into implementation plans that ultimately improve commercial performance.

Prior to joining Marketplacer, Jeremy oversaw Marketing at Virgin Australia, with a focus on Trade Marketing , Sponsorship and Media.


Damien Mersini |Operations Manager

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Damien is the engine room of TIXSTAR and is responsible for the platform, liaising with and supporting our vendor partners, provide customer service and more. It is a complex role which he always does with a smile and a can-do attitude. A passionate Essendon supporter, there is nothing he wants more than to be there for the next Essendon premiership.


Laura Cracknell |Head of Marketing

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Laura joined TIXSTAR in January 2017 and brings a wealth of digital marketing expertise. Having started Cupcakesdelivered.com.au from concept to business sale, along with running her own Digital Agency, Laura understands the digital marketing landscape and delivers exceptional value for our vendor partners whilst ensuring the best online customer experience.


Luke Fowles |Sales Executive

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Luke joined TIXSTAR in March 2017 and liaises with corporate and individual customers to help them maximise their event calendar, special occasions, sales incentives and rewards programs. Luke has a strong background in sales and is committed to providing the best solution for you - the customer.


How TIXSTAR can help?

Search Events Online - select from over 100 Authorised Providers and over 1,000 event experiences.

Find Premium Experiences - more than just a ticket, major events, curated and out of venue experiences.

Book your next event for any occasion - entertaining clients, running a sales incentive program or conference, celebrating 50th birthday and more.

Custom Events & Experiences - the team at TIXSTAR are experts in curating the right experience for the right occasion. We are here to help!


Our Promise

100% GUARANTEE

The prices listed on TIXSTAR are determined and set by all Authorised Providers - TIXSTAR does not determine pricing and only deal with approved Authorised Providers - no mark ups, no hidden costs.

TRUSTED CHECKOUT

We ensure all customers can purchase their next experience securely, efficiently and easily online at the click of a button. If you require assistance during this process, our friendly customer support team are available using Live Chat on site, calling (03) 9257 3255 or email Contact Us.

AUTHORISED PROVIDERS

We give you access to the best range of experiences and partner with over 100 Authorised Providers including sporting teams, leagues, venues, event promoters, authorised travel package operators, experience providers and more. All providers on TIXSTAR have their logo, company information and range of other experiences accessible on the platform. If you require assistance in checking any specific providers or packages being sold, our friendly customer support team are available using Live Chat on site, calling (03) 9257 3255 or email Contact Us.

AUSTRALIAN CUSTOMER SUPPORT

Our customer support team is locally based, you will talk to a real person who understands the industry and is able to assist you on any matter. Contact our friendly customer support team using Live Chat on site, calling (03) 9257 3255 or email Contact Us.


Where TIXSTAR can support

Corporate Experiences - if you are needing to entertaining clients, create incentives and promotions to drive sales or reward staff there is a solution for everyone. TIXSTAR can source the right experiences for the right budget across over 100 authorised providers across the country. From standard hospitality packages, inner sanctum experiences to curated experiences for different customers, TIXSTAR can do it all. Contact our Corporate Team on (03) 9257 3255 or email info@tixstar.com and let us do the work.

Sales Incentives / Customer Promotions - growing sales is a must and incentivising your key customers is more important than ever. TIXSTAR can curate special incentives from our range of providers and negotiate the best experiences at the best price. If you are running promotions for distributors, retailers, suppliers, key customers or consumers we can do all the work for you to simply select the best incentive and experience.

Special Occasions - we are all very time poor and for that special occasion want to do something memorable. We provide curated packages across sport + entertainment events which include dining, ticketing and additional services including transfers and accommodation. If you can't find it on TIXSTAR, contact our team on (03) 9257 3255 or email info@tixstar.com.

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